The service is designed to help individuals access their social insurance information without visiting a branch or completing the procedure in person. It offers a convenient way for citizens and expatriate residents to obtain documentation reflecting the employment-related information maintained in the organization’s insurance records.

According to GOSI’s official service description, the procedure is called the Issue Wage e-Certificate service. It generates a detailed electronic document containing the contribution periods and wages recorded for both Saudi and non-Saudi contributors. This means that eligible expatriate workers are included alongside Saudi contributors, provided their relevant information is registered in the social insurance system. The certificate reflects the information already held by GOSI, so individuals who identify discrepancies should review their contribution records and seek correction through the appropriate official channels.

The organization confirms that issuing the certificate is completely free of charge. The service is also classified as immediate, allowing eligible users to generate their documents electronically after completing the required authentication and selection steps. GOSI provides the service in Arabic and English, making it accessible to a wider range of contributors. The option to download and retain the electronic document is particularly useful for individuals who need to keep an organized record of their registered contribution periods and wages.

The procedure begins by visiting the official GOSI website and selecting the wage certificate issuance service. Users click the Start Service option and sign in to their personal accounts through the available authentication method. After successful login, they navigate to the Certificates section and select the appropriate wage certificate. The next step is to choose the issuance option, after which the electronic certificate can be downloaded and viewed. The process does not require the contributor to make an in-person appointment when the online transaction is completed successfully.

GOSI’s published instructions also explain that the issued certificate can be saved or printed, allowing contributors to retain a copy for their personal records or present it when relevant. However, whether a particular document is accepted in an external government, employment or financial transaction depends on the requirements of the receiving organization. Applicants should therefore confirm which type of employment or insurance evidence is required rather than assuming that one certificate automatically satisfies every administrative purpose.

It is important to distinguish the wage certificate from another service called the contribution certificate. GOSI describes the wage certificate as a detailed record of contribution periods and wages for Saudi and non-Saudi contributors. By comparison, its separate contribution certificate service is described as providing information about the salary of a Saudi contributor subject to social insurance contributions. Selecting the correct service is therefore essential, particularly when individuals need a document containing their contribution history rather than only a specific salary-related confirmation.

The organization also provides a separate Manage Contributions service through which registered contributors can examine their insurance records. The available information includes establishment details, contribution status, the beginning and ending dates of contribution periods, and recorded wage details. This can be particularly useful for employees who have worked for multiple establishments or changed employers during their careers. Reviewing the records before requesting a certificate may help individuals identify information that requires clarification or correction through the official insurance system.

For assistance, contributors can use GOSI’s official electronic portal, its customer application or the virtual visit channel. The organization lists 199044 as its customer service telephone number for calls from within Saudi Arabia and 920014000 for callers outside the Kingdom. Citizens and expatriate residents are encouraged to use official channels, protect their login credentials and verification codes, and store downloaded certificates securely because they may contain personal and employment information. Regularly reviewing contribution records can also help individuals keep their insurance documentation accurate and readily available when needed.

Source: Saudi General Organization for Social Insurance — Issue Wage e-Certificate, Contribution Certificate and Manage Contributions Services.