Saudi Traffic Police Explain How to Dispute Traffic Fines Through Absher, Including Requirements and Deadlines

Saudi Arabia’s General Department of Traffic provides citizens and residents with an electronic service to challenge eligible traffic violations through the Absher platform.

The service forms part of the Kingdom’s digital government initiatives and allows motorists to review registered violations and submit objections without making an in-person visit to a traffic department. However, applicants must follow specific rules, including a strict deadline and restrictions on previously submitted objections.

According to Absher’s official service guidance, motorists must submit an objection within 30 days from the date the traffic violation was registered. This deadline is one of the most important requirements because objections submitted after the permitted period may not qualify for the electronic process. The service is available to Saudi citizens and foreign residents who have registered and activated their Absher accounts, provided that the other applicable conditions are satisfied.

The official requirements also prevent motorists from submitting another electronic objection against a violation that has already been reviewed and decided upon by the relevant committee. Applicants cannot submit a new electronic objection while another objection remains open and under review. In addition, the electronic service restricts further objections once an applicant has accumulated five rejected electronic objections during the same Hijri year. Motorists should therefore carefully examine the available evidence before submitting a request.

To access the service, users sign in to their personal Absher accounts, open the My Services section, select Traffic Services and choose the option to dispute traffic violations. They can then review the violations eligible for objection, select the relevant record and complete the instructions displayed by the platform. Absher also provides a digital report containing details and images associated with a violation. However, this report can only be viewed twice within 30 days of the violation’s registration.

Saudi Arabia’s official national government portal confirms that the electronic objection service is free for eligible citizens and residents. Motorists should distinguish between disputing a traffic violation and requesting an extension of the payment deadline, as these are separate services with different conditions. Regularly checking Absher accounts, reviewing violation details and observing the applicable deadlines can help drivers protect their right to challenge a violation through the official digital channel.

Source: Absher Platform — Saudi Ministry of Interior.