In an announcement highlighted on November 7, 2026, the ministry explained that the facility is available through the Metrash mobile application, providing a direct government channel for submitting information and complaints.

The electronic procedure allows eligible users to communicate their concerns to the relevant department without visiting its premises solely to submit a report.

The announcement draws renewed attention to an existing government service rather than introducing a new law, penalty, or security reporting system.

The service is called Al-Adeed Reporting and is accessible through the Security section of the Metrash application, where reports are directed to the Ministry of Interior’s Preventive Security Department.

According to the official guidance, the service covers five main reporting categories: public morals, negative phenomena, exposure to threats, violations in tourist areas, and administrative corruption.

These categories are intended to help members of the public provide information concerning matters that fall within the relevant preventive security responsibilities.

The ministry has emphasized that maintaining security is a shared responsibility and that communication between the public and competent authorities supports community safety.

The first category covers reports relating to public morals, allowing applicants to select the appropriate reporting option when they have relevant information about such incidents.

The second category concerns negative phenomena, including practices that may warrant attention from the competent authorities under the applicable procedures.

The third category relates to exposure to threats, providing a direct electronic reporting channel for people seeking to inform the Preventive Security Department about such situations.

The fourth category covers violations occurring in tourist areas, while the fifth concerns suspected administrative corruption within the scope of the reporting service.

To submit a report, users begin by opening the official Metrash application and signing in to their registered account using the approved login credentials.

They then navigate to the Security section and choose the Security Complaint option from the available services.

On the following screen, applicants select the Preventive Security Department and then choose Al-Adeed Service Reporting as the relevant request type.

Once the reporting page opens, the user selects the category that best describes the information or complaint and proceeds to complete the required fields.

The reporting process allows users to provide a description of the incident and attach supporting photographs when relevant and available.

Applicants may also be asked to specify the location of the incident and provide contact details and an email address according to the fields displayed in the application.

After reviewing the information, the user continues through the electronic process and confirms the submission of the report to the competent department.

Qatar’s official Hukoomi government services portal confirms that the Al-Adeed reporting service is provided free of charge.

There is no government fee for submitting an eligible report through this feature of the Metrash application.

The service does require the user to have an account registered in Metrash, as access to the reporting function is provided through the application.

For eligible reports, the electronic channel removes the need to visit the Preventive Security Department merely to submit the initial complaint.

Applicants should select the most appropriate reporting category and provide accurate factual details that help the authorities understand what happened and where the incident occurred.

It is also advisable to distinguish firsthand observations from information received from other people, particularly when the details have not been independently confirmed.

Supporting photographs or other relevant information may be useful when submitting a report, provided the applicant respects applicable privacy requirements.

Users should avoid publishing sensitive personal details or images of other individuals on social media when the appropriate action is to communicate with the competent authorities.

Al-Adeed is a channel for reporting information and complaints, rather than a mechanism through which individuals independently determine whether an offence has legally occurred.

The assessment of submitted reports and any subsequent official action remain matters for the responsible security authorities under Qatar’s applicable procedures.

The service should also be distinguished from emergency assistance, where an immediate response may be required to protect life or public safety.

In an urgent emergency, individuals should contact Qatar’s official emergency number, 999, rather than relying exclusively on an electronic report submitted through Metrash.

By providing an organized reporting channel, the service helps members of the community communicate with preventive security officials through an accessible government application.

It also supports the wider digital transformation of Ministry of Interior services by reducing the need for in-person visits for certain administrative and reporting procedures.

The ministry’s recent reminder aims to improve public awareness of existing electronic reporting options and encourage responsible participation in community safety.

Citizens and residents are encouraged to use the official Metrash application, enter accurate information, and avoid sharing login credentials or verification codes with untrusted individuals or websites.

Qatar’s Ministry of Interior remains the official authority responsible for the scope of Al-Adeed reporting and the applicable procedures for receiving and handling complaints.

Source: Qatar Ministry of Interior – Hukoomi Government Services Portal.