The service is intended for eligible parents and guardians, including Saudi citizens and expatriate residents, who need to change their children’s schools because of relocation or other circumstances affecting their educational arrangements.

According to the ministry’s published guidance, school transfer applications are processed according to the places available at the requested school, meaning that submitting a digital request does not automatically guarantee admission.

The official service description outlines the eligibility requirements, application steps, processing expectations and support channels that families should understand before requesting a transfer.

To qualify for the service, the student must already be registered in the Noor system and assigned to a class, allowing the educational platform to identify the student’s existing school record.

The student must also be linked to the account of their father or mother as the primary guardian, since the transfer procedure depends on the permissions associated with the responsible parent.

Another essential requirement is the availability of a vacant place at the school to which the parent wishes to transfer the student, reflecting the need to manage enrolment according to school capacity.

Parents should therefore check that their children’s information appears correctly in the electronic system and that the requested transfer destination is available before completing the application.

The application process begins when the parent logs in to Noor using their authorised account and selects the child whose school placement needs to be changed.

After opening the student’s information, the parent chooses the school transfer request service and identifies the relevant education administration and the district or department responsible for the intended school.

The applicant then selects the preferred destination school from the available options and reviews the entered information to ensure that the correct student and school have been identified.

The request is submitted by selecting the confirmation option displayed as the Arabic command for fixing or confirming the application, after which the system records the transfer request for review.

Once the application has been recorded, the parent can follow its status through Noor, where the official user guide indicates that a newly submitted request initially appears as under review.

The status may subsequently change to accepted or rejected according to the outcome of the examination and the decisions taken by the relevant school authorities.

The published instructions also explain that a transfer request can be deleted while it remains under review, provided the responsible school has not yet taken the relevant action.

Parents should distinguish between successful submission of an application and final approval of the school transfer, because a recorded request must still satisfy the applicable conditions.

Regarding fees, the Ministry of Education confirms that the government school transfer application service is provided free of charge, with no fee imposed for submitting the electronic request.

The ministry’s official service card lists an expected processing period of three working days, which represents a service-level timeframe rather than a guarantee that every application will be approved.

Where an application does not receive a response within the expected period, or the parent encounters technical difficulties, the ministry advises contacting its beneficiary support centre at 19996.

The support centre operates twenty-four hours a day throughout the week, while other approved communication channels are available for enquiries and assistance with educational transactions.

An important distinction is that transferring a student between schools is different from the school transportation service, which deals with arrangements for taking eligible students to and from school.

The government’s Education Gateway also provides a school transfer application route using the ministry’s unified login or the National Single Sign-On service, followed by student selection and submission of the relevant form.

Parents are encouraged to monitor the transfer request and confirm that the destination school has accepted the student before making final arrangements that could affect their child’s attendance.

The information describes an existing government education service rather than a new law, a newly introduced fee or a school admission decision announced on the date this article was prepared.

Source: Saudi Ministry of Education – Student Transfer Service and the Official Education Gateway.