Over the weekend, a number of Jeep Wrangler 4xe hybrid owners found themselves in unexpected and inconvenient predicaments following an over-the-air software update.
The update, intended to enhance the Uconnect infotainment system, instead rendered some vehicles immobile as it caused them to lose power during operation.
Reports from affected drivers have surfaced across various online platforms, including forums and social media. Unlike typical software glitches that are noticeable upon immediate installation, this particular issue surfaces during driving-adding a layer of risk and urgency to the situation. While some incidents occurred close to home at manageable speeds, others faced alarming power failures at high velocities on highways.
In response to these reports, Jeep quickly halted the distribution of the faulty update. However, by then many vehicles had already received the problematic software. Stellantis' social engagement team advised those who had not yet initiated the update process to disregard any installation prompts.
For those who had unfortunately updated their systems without encountering immediate failure, it was recommended they avoid switching between hybrid or electric modes until further notice. Fortunately for concerned owners, Jeep rolled out a corrective fix yesterday to address these issues.
This incident serves as a stark reminder of past lessons demonstrated by companies like Crowdstrike last year regarding ill-timed updates. It seems Stellantis has now learned this valuable lesson as well. As Akhbrna News continues monitoring developments in this story, we await any official statement from Stellantis regarding remedial actions going forward.
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