Du Quick Pay and Etisalat Autopay: Guide to Paying UAE Phone Bills

One of the first practical problems when moving to the UAE is configuring a mobile phone plan. Prepaid or postpaid choices are available to new residents; many expatriates prefer postpaid plans include local and international call credits plus data for mobile Internet, therefore assuring they stay connected around-the-clock. Once you have a postpaid subscription, effective monthly bill management becomes critical,

Du Bill Payment Methods

Whether online, via applications, or at physical stores, du users have a number of handy options for paying bills.

• Du Quick Pay: Quick Pay is a straightforward method that requires only your mobile number. Head to the du website (https://www.du.ae/), select the "Quick Pay" tab, and enter your mobile number. From there, you can enter your card details to complete the payment.
• Du App: Download the du app and log in with your mobile number, The app provides easy access to your billing details, showing the amount due on the main screen, To pay select the ‘Pay’ button, then enter your payment information or use a phone wallet, such as Apple Pay.
• Automated Payments: Du allows customers to automate their monthly payments by linking a debit or credit card to their account, which can be set up through the app or online account. This feature ensures timely payments without manual intervention.
• ATMs and Kiosks: For those who prefer cash payments, du bills can be paid at various ATMs or self-service kiosks at du branches and other convenient locations.
• Exchange Houses: Many exchange centers, including Al Ansari Exchange, Al Ghurair Exchange, and FONO, accept du payments. Just provide your account number to complete the transaction.

For partial payments, du also offers flexibility. If you’re using Quick Pay or your online account, simply specify the amount you'd like to pay, rather than settling the entire balance.

Etisalat (e&) Bill Payment Options

Etisalat also provides several convenient ways to manage and pay your monthly bills.

• Etisalat Quick Pay: Visit etisalat.ae/quickpay and enter your mobile number. The system will show the due amount, allowing you to pay either the full balance or a partial amount.
• e& UAE App: By logging in to the e& UAE app with your mobile number, you’ll find a dashboard with your bill details. You can settle the balance by selecting ‘Pay bills’ and entering your payment details.
• Autopay Setup: Setting up autopay is straightforward, Visit https://www.etisalat.ae/online, log in, and select ‘Set up autopay’ under the ‘My Accounts’ tab, Autopay will ensure your bill is automatically deducted each month.
• e& Money: This financial app from e& allows you to manage and pay bills, recharge accounts, and even transfer money internationally. It’s free to sign up, and no bank account is required.
• Telephone Payment: Dial 101 or 125 to access Etisalat’s automated phone payment service and choose the bill payment option.
• ATMs and Kiosks: Pay your Etisalat bills at ATMs, self-service kiosks, or in-store machines at e& branches.
• Exchange Houses: You can pay your Etisalat bills at centers like Al Ansari Exchange, Lari Exchange, and UAE Exchange.
• New subscribers to Etisalat postpaid plans may see a prorated first-month bill. For example, on a monthly plan of AED 300 starting from the 15th, only the remaining days would be charged, resulting in a reduced initial bill.

Virgin Mobile Payment Options

Virgin Mobile users have a seamless payment experience primarily through the Virgin Mobile app.

• Virgin Mobile App: After downloading the app and entering your card details, your information is saved for future payments. You can update your payment details in the app at any time. If a card doesn’t support recurring payments, you can make manual payments through the app as needed.
• Subscribers who aren’t on autopay will receive reminders from Virgin Mobile each month to ensure timely payments.

By understanding these payment options, you can choose the most convenient method to manage and pay your mobile bills with ease. Each provider in the UAE offers a range of digital and in-person payment solutions tailored to customer needs, ensuring a hassle-free experience.