The Emirates Health Services (EHS) announced the launch of a comprehensive set of enhanced health services during the "A Bureaucracy-Free Health Journey" forum, held today at Dubai's Etihad Museum.
The event was attended by Dr. Youssef Mohammed Al Serkal, Director-General of EHS. This initiative aligns with the UAE government’s broader commitment to its zero-bureaucracy program, which aims to simplify administrative procedures, speed up service delivery, and improve user experience.
Simplifying Healthcare Processes
Dr. Al Serkal emphasized that the forum embodies the vision of the UAE government in eradicating bureaucratic obstacles and fostering a more effective and agile public sector. He explained that pursuing zero bureaucracy represents a significant mindset shift toward a more proactive and people-centered government model. Through these initiatives, EHS has elevated simplification practices by streamlining processes and achieving greater integration across digital systems.
Highlights of the Upgraded Service Package
The newly introduced package includes several vital healthcare services designed to support patients throughout their medical journey-from appointment booking through diagnosis and treatment. Among these enhancements is rapid registration via UAE Pass digital ID, allowing users to complete their sign-up process in under five minutes with just one step. Additionally, changes to preventive diagnostic services now reduce required visits for osteoporosis and breast cancer screenings from five appointments down to just one.
User Experience Central in Digital Transformation
The forum featured multiple sessions highlighting institutional transformation within EHS. Latest statistics on cutting bureaucratic red tape were presented, demonstrating reductions in administrative steps and improvements in service turnaround times. A panel discussion entitled “User Experience at the Heart of Digital Transformation” further explored best practices in this evolving field.
Collaboration Across Government Entities
These recent advancements form part of phase two in the UAE government's zero-bureaucracy program, an initiative launched nationwide to accelerate procedures and boost efficiency across public services. The primary objective is enhancing societal happiness and quality of life by leveraging future-driven technologies while offering proactive services developed with input from community members as well as entrepreneurs.
Conclusion
The “A Bureaucracy-Free Health Journey” forum marks a significant step towards elevating patient experiences within the health sector through streamlined processes and faster access to care. As Akhbrna News notes ongoing efforts by Emirates Health Services in this direction, further advancements are anticipated-promising continued improvement in healthcare quality for both citizens and residents across the nation.
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