Emphasizing different criteria to guarantee cleanliness, professionalism, and safety in the sector, the Ministry of Municipalities and Housing has suggested a set of draft rules for the home delivery service business.

One of the key features of the regulations is the mandatory uniform for delivery workers, who have to wear neat, appealing clothing fit for their work activities and indicates professionalism, This consistent approach complements a greater endeavor to uphold a high degree of professionalism and hygiene in the home delivery service.

Businesses engaged in home delivery have to get a valid municipal license in addition to a home delivery permit, which relates to the length of the municipal license, in order to run legally. Companies also have to offer thorough information about the individuals hired and the delivery vehicles used. Should a third party participate in the delivery process, the operating company's or firms' data has to be sent in. This criteria guarantees responsibility and openness in the delivery system.

According to the rules, whether they are cars or bicycles, vehicles used for home delivery must be especially suited and marked just for delivery. These vehicles have to be licensed by the relevant authorities in all required numbers. The company's name or trademark should be conspicuously shown on the delivery vehicle, and it should have papers demonstrating its permission to use the vehicle, such driving authorization or vehicle registration. Especially while transporting food, the car and its equipment must also be routinely cleaned and sanitized to guarantee there are no pollutants or bad smells.

The rules specify for bicycle deliveries that the delivery boxes ought to be composed of sturdy, non-corrosive materials that are easily cleaned and sterilized, Moreover, hot and cold food products have to be separated during transportation to uphold appropriate levels of food safety, Drugs have to be transported in sealed pouches to guarantee their integrity and safety.

There are designated several kinds of vehicles for different delivery uses. A private automobile or motorbike is appropriate for food facilities like supermarkets, grocery stores, and restaurants; light transport vehicles are advised for bakeries and retail outlets handling non-food products, Whether the meal is hot, cold, or frozen, the delivery packaging materials utilized have to be suitable for its state, These products have to be tasteless, odorless, non-absorbent, free of any element that might interact with or change the food, Packaging supplies also have to be fresh and unused, kept in a spotless, assigned space free of chemicals or other contaminants.

The rules also mandate that liquids and beverages be transported in sealed containers; metal cans are advised for usage in this regard. Containers have to be tightly sealed by sewing, adhesive seals, or heat sealing, Food packaging must show warnings in both Arabic and English, printed in red for visibility, and businesses must affix their name or logo on the delivery boxes or uniform of workers.

Regarding safety and hygiene, delivery personnel handling food must always be wearing gloves and face masks, To prevent contamination, the rules forbid setting food boxes on the passenger seat adjacent to the driver. Food boxes also need to be cleaned and sterilized before use, and the adhesive seal on food packing needs to stay whole on route.

Workers have to carry a current home delivery permit from their individual facility during the delivery process. Except for order picking, workers are also not allowed to park in areas set aside for consumers. Strongly stressed are personal hygiene habits like regular hand washing, keeping nails clean and short, and avoiding smoking, eating, or drinking while delivering food. Sick or contagious delivery personnel are not allowed to touch food; they must be medically fit to be doing their jobs. To guarantee compliance with health criteria and to raise the general quality of home delivery services, the rules also advise personnel to get educational training on food safety.